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Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively
by Craig E. Runde, Tim A. Flanagan
Hardcover
Bridging Troubled Waters: Conflict Resolution from the Heart
by Michelle LeBaron
Hardcover
The Conflict Resolution Training Program: Participant's Workbook
by Prudence B. Kestner, Larry Ray
Paperback
I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation
by Barbara G. Madonik
Hardcover
Law and Ethics in Coaching: How to Solve—and Avoid—Difficult Problems in Your Practice
by Patrick Williams, Sharon K. Anderson
Hardcover
Mediating Dangerously: The Frontiers of Conflict Resolution
by Kenneth Cloke
Hardcover
Meeting Management - Coping with Dysfunctional Behaviors: A Download from The Pfeiffer Library on CD-ROM
by Pfeiffer (Editor)
Downloadable content
The Pfeiffer Book of Successful Conflict Management Tools
by Jack Gordon (Editor)
Paperback
Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People 
by Susan El-Shamy
Paperback

 
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