Dear customers, please be informed that our shopping cart will be unavailable between August 21 and September 1, 2014, as we will be making some changes to serve you better. To minimise any possible delivery disruption, we encourage you to make your purchases before August 21. We appreciate your understanding and apologise for any inconvenience.

Home
Shop
Assessments
Partners
Events
About Us
Browse Training Packages & Assessments
Browse Professional Development Books
Browse Activities, Games, & Exercises
Home > Professional Development Books > Human Resources > Peer Power: Transforming Workplace Relationships
Peer Power: Transforming Workplace Relationships (1118205456) cover image

Peer Power: Transforming Workplace Relationships

ISBN: 978-1-118-20545-7
Paperback
320 pages
February 2012
US $43.00 Add to Cart

This price is valid for United States. Change location to view local pricing and availability.

Description
Table of Contents
Author Information
Acknowledgments xv

Introduction xvii

1 Mistakes We Have Made (And You Can Avoid): Manipulating, Whining, Attacking, and Bullying 1

2 What We Have Learned: Four Key Principles 11

3 Strategies for Transforming Relationships 27

4 From the Attacker to the Constructive Critic 39

5 From the Whiner to the Problem Solver 61

6 From the Scene Stealer to the Ally 83

7 From the Drive-by Boss to the Engaged Leader 103

8 From the Manipulator to the Open Communicator 125

9 From the Clueless Colleague to the Considerate Teammate 145

10 From the Faux-Smart Boss to the Knowledgeable Leader 167

11 From the Slacker to the Contributor 193

12 From the Bully to the Assertive Leader 215

13 From Challenges to Collaboration 235

14 Technology: A Blessing and a Curse 253

15 Moving Forward: From Passive Reader to Active Communicator 265

Appendices

Appendix 1: Interpreting Your Responses to the “About You” Questionnaire 269

Appendix 2: Principles and Strategies Used in the Case Chapters 275

Appendix 3: References 277

About the Authors 279

Index 282

Evaluation Copy
Instructors may request an evaluation copy for this title.
Of Related Interest:
Other Titles by These Authors:

Other Human Resources Titles: