Introduction vii
The Fable
Shock 3
Part One: The Manager 5
Part Two: Retirement 21
Part Three: The Experiment 59
Part Four: Going Live 167
The Model
The Miserable Job 217
The Cost of Misery 219
The Three Signs 221
The Benefits and Obstacles of Managing for Job Fulfillment 224
Exploring and Addressing the Causes of Job Misery 229
Case Studies 239
Taking Action 250
The Ministry of Management 253
Acknowledgments 255
About the Author 259