“I really appreciated the energy and enthusiasm you and your colleagues dedicated to the Mediation Process Seminar. The richness of the coaching and individual time for feedback to participants was a very helpful and impressive component of the training.”--Director, University Training Resource Center

  “Tremendous impact—brought the understanding and feel of the experience to life. Some of the most effective role playing I have experienced (and I hated role playing until these sessions).”--Senior manager, large international corporation

“The demonstrations gave me an opportunity to watch and learn how many ways a situation can be viewed and handled.”--Ombudsman case coordinator, large international corporation

“[I learned] how mediation can resolve conflicts at work. It’s a tool we’ve not used before, but will now.”--Director of human resources, large corporation

“Changed my life! Can’t wait to start my practice.”--Editor

  “[The trainers’] different styles of presentations and mediation were very valuable to see. They were all great in their individual ways.”--Psychologist

“[l learned] a totally different approach. I knew there had to be a better way. This week I learned a better way.”--Attorney

“Thank you for creating CDR! I think it offers a fabulous service, both in terms of mediating and training. The seminar last week was among the best I have ever attended. Since that experience, I have realized not only that I enjoy that type of ‘exercise’ but that I might be good at it, too. That is an unexpected revelation. I am thinking about how to get involved.”--Attorney