"Finally, the virtual classroom has become about techniques and not technology – and practitioners are realizing that it is a medium deserving of its own best practices. One of the few dedicated resources available for this fast-growing field, The New Virtual Classroom is for the individual or organization ready to make the leap from information push to training and learning, and finally start to realize a return on their virtual classroom investment."--Jennifer Hofmann, Synchronous Learning Expert and author of The Synchronous Trainer’s Survival Guide and Live and Online: Tips, Techniques, and Ready-to-Use Activities for the Virtual Classroom