Part 1: Getting Started.

Introduction.

About This Facilitator’s Guide.

Questions to Ask Before You Begin.

About the Workshop.

Workshop Agendas.

Planning a Workshop.

Planning Checklist.

Supplies, Materials, and Equipment Checklist.

Suggestions for Helping the Workshop Go Smoothly.

Part 2: The Five Dysfunctions of a Team Model.

A Quick Overview.

Building Trust.

Mastering Conflict.

Achieving Commitment.

Embracing Accountability.

Focusing on Results.

Part 3: Facilitator’s Script for Two-Day Workshop.

Guide to Icons.

Opening.

The Five Dysfunctions Model.

Team Assessment.

Fundamental #1: Building Trust.

Fundamental #2: Mastering Conflict.

Fundamental #3:Achieving Commitment.

Fundamental #4: Embracing Accountability.

Fundamental #5: Focusing On Results.

Concluding the Workshop.

Part 4: Following Up the Workshop.

Next Steps.

Follow-Up Checklist.

Appendix.

Common Objections to Team Workshops.

Guidelines For Team Leaders Acting as Facilitators.

Supplementary Activities.

Stories.

Frequently Asked Questions.

Resources.

About the Author.