Pfeiffer :: Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively

Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively

ISBN: 978-0-7879-8470-0

Hardcover

240 pages

October 2006

US $29.95

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Foreword ix
John R. Alexander

Preface xi

1. The What and Why of Conflict Competent Leaders 1

2. Understanding Conflict Dynamics 19

3. Self-Awareness, Self-Control 37

4. Preventing Destructive Responses to Conflict 65

5. Fostering Constructive Responses to Conflict 115

6. Building Conflict Competent Organizations 167

Epilogue 187

Resources 191

References 195

The Authors 199

Index 201

About the Center for Creative Leadership 213

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	Other Titles by These Authors: Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams (Hardcover) by Craig E. Runde, Tim A. Flanagan Building Conflict Competent Teams (Hardcover) by Craig E. Runde, Tim A. Flanagan (E-Book also available) Building Conflict Competent Teams (E-Book) by Craig E. Runde, Tim A. Flanagan Other Conflict Resolution Titles: The Leadership Challenge, 4th Edition (Hardcover) by James M. Kouzes, Barry Z. Posner When I Manage, When I Lead: A Download from The 2003 Annual (Volume 1, Training) (Downloadable content (PDF)) by Pfeiffer CCL Promotional Set (Hardcover) by Jossey-Bass Publishers