"The concepts and ideas in this book are powerful tools to help train managers to be effective leaders."
—Jay W. Lorsch, Louis E. Kirstein Professor of Human Relations, Harvard Business School

"Packed with gems such as well-known gurus' concepts and an exceptional number of innovative insights and integrative models, this monumental work is the closest to being a comprehensive bible on general management that I've ever seen."
—Thomas G. Plaskett, chairman of the board, Novell, Inc.; former chairman and CEO, Pan Am Corporation; and corporate director of Alcon, Inc. and RadioShack Corporation.

"Cecil and Rothwell have combined over fifty years of practical experiences into a treasure chest of training materials—complete with useful concepts, models, tools, and techniques—that will become the 'must-have' reference for developing managers, leaders, and entire organizations."
—Patrick A. Cataldo, Jr., associate dean for executive education, Pennsylvania State University, and formerly a member of the board of directors, American Society for Training and Development