PREFACE.

INTRODUCTION.

1. COACHING FOR COMMITMENT.

Successful Coaching: A Working Definition.

Coaching Works.

The Meaning of Commitment.

Building Commitment Through Coaching.

Coaching for Commitment.

Coaching Moment.

Chapter Summary.

2. THE COACH ROLE.

Role Distinctions—What and How.

Shift Happens!

Coach Role.

Coaching Moment.

Chapter Summary.

3. THE COACHING PROCESS.

Coaching Prism.

Putting the Pieces Together.

Coaching Moment.

Chapter Summary.

4. TRUST.

Establishing and Maintaining Trust.

Coaching Moment.

Chapter Summary.

5. THE INDICOM COACHING MODEL.

InDiCom Coaching Model Stage I: Involve.

InDiCom Coaching Model Stage II: Discover.

InDiCom Coaching Model Stage III: Commit.

Interdependent Stages.

Coaching Moment.

Chapter Summary.

6. CLEAR COACHING SKILLS.

Challenge.

Listen.

Encourage.

Ask.

Refine.

Coaching Moment.

Chapter Summary.

7. PLAN TO COACH.

Performance Coaching.

Documentation.

Note-Taking.

Coaching Channels.

Coaching Tools.

Coaching Moment.

Chapter Summary.

8. THE COMPLETE COACHING CONVERSATION.

General Coaching—PBC's Why.

Performance Coaching—Coach's Why.

Coaching Moments.

Coaching by Email.

Coaching Moment.

Chapter Summary.

9. CREATING A COACHING FOR COMMITMENT CULTURE.

What Does a Coaching for Commitment Culture Look Like?

Create a Value Proposition for Coaching.

How to Create a Coaching for Commitment Culture.

Gaining Commitment to a Coaching for Commitment Culture.

Coaching Moment.

Chapter Summary.

FINAL NOTE.

APPENDIX A: THIRTY-FIVE COACHING QUESTIONS.

APPENDIX B: TWENTY REALITY CHECKS.

APPENDIX C: TWENTY VALIDATE AND CELEBRATE STATEMENTS.

APPENDIX D: YOUR PERSONAL COACHING FOR COMMITMENT PLAN.

APPENDIX E: EVALUATING YOUR COACHING.

REFERENCES.

INDEX.

ABOUT THE AUTHORS.