Jean Barbazette is president of The Training Clinic in Seal Beach, California. The Training Clinic is an international consulting firm specializing in training, team building, and orientation. Barbazette has conducted research in the area of new employee orientation since 1985. Her books include The Trainer's Support Handbook, Instant Case Studies: How to Design, Adapt, and Use Case Studies in Training, The Trainer's Journey to Competence: Tools, Assessments, and Models, Training Needs Assessment, and The Art of Great Training Delivery.