This book is a good complement to all the books on how to be a consultant. It gives unique and practical advice on how to hire consultants and outside resources. It may be that the thinking and wisdom of the client in the hiring decision are more important than the skills of the consultant."
—Peter Block, author, Flawless Consulting

"Demystifying Outsourcing broadly spans every aspect of outsourcing educational initiatives—from assessment to contracting to celebrating your successes! This book should be a core resource in every training manager's library because they will return to it again and again to check its helpful tools at each phase of a project and to keep raising their own quality level."
—David Giber, senior vice president, Linkage, Inc.

"The author's in-depth and real-world experiences are evidenced in this book. It is filled with tools, tips, and techniques guaranteed to maximize the results you obtain from your partnerships with consultants and suppliers."
—Dana Gaines Robinson, coauthor, Performance Consulting and Strategic Business Partner

"Debbie Friedman has produced a wonderful overview of what we all need to know and practice when working with learning consultants. From strategy, to selection, management, and conflict, she delivers powerful insights between theory and practical experience. A must read for training managers."
—Wm. Douglas Harward, CEO and founder, TrainingOutsourcing.com, Inc.

"Friedman offers practical tips, tools, and expertise that will enable training managers to successfully build winning relationships with vendors and consultants. This book is a must read for training managers who need to maximize the strategic value from outsourcing."
—Merrill C. Anderson, chief executive officer, MetrixGlobal, LLC