"… offers great value in terms of instructional content." (Training media Review
, April 6 2007)
"This comprehensive work is a compendium of the best thinking and practice in how to design and use surveys. It will be a must have, for many years to come, for anyone who designs or uses surveys to guide managerial behavior."
--David Ulrich, professor of business, University of Michigan, and coauthor, The HR Value Proposition
"Kraut and his colleagues have made a major contribution by
focusing on the issue of how to leverage surveys to create action and
change. Each chapter does a great job of capturing the leading edge of
practice and innovation."
--David A. Nadler, chairman, Mercer Delta Consulting, LLC
"A terrific guide to the latest developments in survey-driven change."
--Edward E. Lawler III, distinguished professor of business at the Marshall School of Business, University of Southern California; director of USC’s Center for Effective Organizations; and coauthor,Built to Change
"This book takes organizational survey initiatives to a refreshing new level by emphasizing ways to leverage survey results to achieve business results."
—Mirian Graddick-Weir, executive vice president, human resources, AT&T