Introduction.

PART I: THE CONTEXT FOR E-LEARNING.

Chapter 1. Thinking Critically to Move e-Learning Forward (Patti Shank).

PART II: THE REALITY VERSUS THE HYPE OF E-LEARNING.

Chapter 2. Hype Versus Reality in the Boardroom: Why e-Learning Hasn’t Lived Up to Its Initial Projections for Penetrating the Corporate Environment (Margaret Driscoll).

Chapter 3. Hype Versus Reality on Campus: Why e-Learning Isn’t Likely to Replace a Professor Any Time Soon (Brent G. Wilson and Lee Christopher).

Chapter 4. Knowledge Management: From the Graveyard of Good Ideas (William Horton).

PART III: TECHNOLOGY ISSUES.

Chapter 5. Infrastructure for Learning: Options for Today or Screw-Ups for Tomorrow (Patti Shank, L. Wayne Precht, Harvey Singh, Jim Everidge, and Jane Bozarth).

Chapter 6. e-Learning Standards: A Framework for Enabling the Creation and Distribution of High-Quality, Cost-Effective Web-Delivered Instruction (Pat Brogan).

Chapter 7. Learning with Objects (Patrick Parrish).

Chapter 8. Web 2.0 and Beyond: The Changing Needs of Learners, New Tools, and Ways to Learn (Patti Shank).

Chapter 9. Locked Out: Bridging the Divide Between Training and Information Technology (Marc J. Rosenberg and Steve Foreman).

PART IV: DESIGN ISSUES.

Chapter 10. A Holistic Framework of Instructional Design for e-Learning (Saul Carliner).

Chapter 11. Converting e3-Learning to e3-Learning: An Alternative Instructional Design Method (M. David Merrill).

Chapter 12. Design with the Learning in Mind (Patricia McGee).

PART V: ISSUES OF THEORY AND RESEARCH.

Chapter 13. Revisiting Learning Theory for e-Learning (Gretchen Lowerison, Roger Côté, Philip C. Abrami, and Marie-Claude Lavoie).

Chapter 14. Design Research: A Better Approach to Improving Online Learning (Thomas C. Reeves, Jan Herrington, and Ron Oliver).

PART VI: ECONOMIC ISSUES AND MOVING FORWARD.

Chapter 15. Is e-Learning Economically Viable? (Patrick Lambe).

Chapter 16. e-Learning: Today’s Challenge, Tomorrow’s Reality (Saul Carliner).

About the Editors.

About the Contributors.

Index.