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Human Resources
Customer Service Delivery: Research and Best Practices
Lawrence Fogli (Editor), Eduardo Salas (Foreword by)
ISBN: 978-0-7879-7620-0
Hardcover
352 pages
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Price: US $64.00
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Of Related Interest:
Other Titles by These Authors:
Employment Discrimination Litigation: Behavioral, Quantitative, and Legal Perspectives (Hardcover)
The Brave New World of eHR: Human Resources in the Digital Age (Hardcover)
Other Human Resources Titles:
The 2006 Pfeiffer Annual: Human Resource Management (Hardcover)
by Robert C. Preziosi (Editor)
Getting Action from Organizational Surveys: New Concepts, Technologies, and Applications (Hardcover)
by Allen I. Kraut
Using Individual Assessments in the Workplace: A Practical Guide for HR Professionals, Trainers, and Managers (Hardcover)
by Leonard D. Goodstein, Erich P. Prien
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