“This is the first real critical look at training that I have seen in 20 years. Every HR leader needs to read this book.”
--Allan H. Kennel, senior vice president of human resources, retired, GE

“If you want to make your strategy work, this is the formula for success. The process, systems and tools are practical and effective.”
--Edward Robbins, director of performance learning, Ceridian-Lifeworks Services

“As an educator for the last 30 years, I was really impressed. Very innovative! I can’t wait to share it with the CEOs on our foundation board.”
--Nick Maras, vice president of institutional advancement, Century College

“I’ve already started using many of the strategies in this book with my clients. It’s a great methodology for any OD consultant.”
--James Lynn, organizational psychologist, Lynn & Associates