Diann Wilson is the training and organization development manager for the San Diego County Regional Airport Authority. She has twenty years experience as a training and development professional and has created and presented dynamic training seminars on a variety of topics.

Ellen Smilanich is the owner of Smilanich Consulting, Ltd. in Minneapolis. She has more than twenty years experience in training, human resources, and personal and career coaching. Smilanich has delivered training seminars nationally and internationally on a variety of topics.