"This manual is a gem! Whether you are preparing to do a first employee survey or seeking well-tested, probing questions to gather data on new organizational priorities, this book will not only save you time but will improve the quality of data derived."
--Judy Weil, executive director, New England Human Resources Association

"Leading effectively requires quick and accurate access to the changing pulse of any organization. Paul and Kathleen have done a brilliant job of creating a reliable pathway to critical and strategic human information fundamental to organizational success."
--Jim Loehr, chairman and CEO, LGE Performance Systems, Inc., and author, The Power of Full Engagement

"A very useful resource from widely acknowledged experts on a critical tool for assessing and improving organizations. A ‘must’ for the complete HR professional’s reference library."
--Stewart Friedman, practice professor and director, Work/Life Integration Project, The Wharton School, University of Pennsylvania