Acknowledgments.

Introduction: Getting the Most from This Resource.

PART ONE: Multimedia Needs Assessment and Analysis.

1. Introduction to Multimedia Needs Assessment and Front-End Analysis.

2. Needs Assessment.

3. Front-End Analysis.

4. Audience Analysis.

5. Technology Analysis.

6. Situational Analysis.

7. Task Analysis.

8. Critical Incident Analysis.

9. Issue Analysis.

10. Objective Analysis.

11. Media Analysis.

12. Extant Data Analysis.

13. Cost Analysis.

14. Rapid Analysis Method.

PART TWO: Multimedia Instructional Design.

15. Introduction to Multimedia Instructional Design.

16. Project Schedule.

17. Project Team.

18. Media Specifications.

19. Content Structure.

20. Configuration Control.

PART THREE: Multimedia Development and Implementation.

21. Introduction to Multimedia Development.

22. Common Development Components.

23. Developing Computer-Based Learning Environments.

24. Developing Internet, Intranet, Web-Based, and Performance Support Learning Environments.

25. Developing Interactive Distance Broadcast Environments.

PART FOUR: Multimedia Evaluation.

26. Introduction to Multimedia Evaluation.

27. Purpose of Evaluation.

28. Evaluation Strategy.

29. Evaluation Plan.

30. Measures of Validity.

31. Instrument Development.

32. Collecting and Analyzing Data.

APPENDIX A: Project Management and Xegy™ Case Studies.

APPENDIX B: Assessment and Analysis.

APPENDIX C: Development and Implementation.

APPENDIX D: Evaluation.

APPENDIX E: Tools.

References.

Index.

About the Authors.

How to Use the CD-ROM.