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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation [E-Book]
Michael D. Johnson, Anders Gustafsson
ISBN: 978-0-7879-7067-3
E-Book

Important E-Book Information

Other Available Formats: Hardcover

Price: US $34.95
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“…a very useful book…” (Managing Service Quality, June 2004)
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Other Titles by These Authors:
Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation (Hardcover)

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