“Anyone new to online teaching should read this book before they start planning instruction. Dr. Shanks does a comprehensive job of documenting basic issues and common sense decisions from the vantage point of an experienced online instructor."
—Carol Kamin, MS, EdD, director of medicaleducation R&D, Pediatrics, University of Colorado School of Medicine

“One of the most sensible, innovative approaches to online learning today, Making Sense of Online Learning is an important book, ideal both for new and experienced instructional designers. Instead of locking the learner into boring  page turners and multiple choice questions, Patty Shank provides a blueprint for how to exploit technology to enable innovation. No hype, no phony panacea, just down-to-earth clear writing and excellent examples you can apply to both corporate and academic education.  A tremendous amount can be learned from this common sense ground-breaking work.”
—Leslie J. Freeman, head of e-Learning, Morgan Stanley

“Patti's engaging and no-nonsense style will give anyone the knowledge needed to become confident practitioner in the world of online learning. If you need a hurry-up entry into online learning, Patti Shank's book is just the ticket. She successfully integrates the key aspects of online learning into a comprehensive and readable guide that will give anyone the tools of the trade in short order.”
—Cynthia S. Wehmer, CPT, IT Training Manager, Coors Brewing Company

“This is the clearest and most comprehensive look at what instructional designers, faculty and administrators alike need to know about the complex and changing environment of technology enhanced learning that I have found. A must-read for the learning organization of today, corporate or academic.”
—Ellen K. Waterman, director of distance learning, Regis University SPS, Denver