Series Foreword.
Preface.
1. The Art of Decision Management.
2. "What Is a Decision?" and Other Fundamentals.
3. Deciding to Decide: The Need Issue.
4. Determining the Means for Deciding: The Mode and Investment Issues.
5. Prospecting for Solutions: The Options Issue.
6. Anticipating Outcomes: The Possibilities and Judgment Issues.
7. Accounting for Taste: The Value and Tradeoffs Issues.
8. Ensuring Smooth Sailing: The Acceptability and Implementation Issues.
9. Starting and Sustaining Decision Management Improvement Efforts.
Notes.
The Author.
Index.