“Harold Stolovitch and Erica Keeps have done it again! They have opened their years of experience to provide a toolkit for analyzing performance and calculating ROI.”
--Roger M. Addison, CPT, director, performance improvement technologies, International Society for Performance Improvement

“It's not just a toolkit; it guides you on the proper strategy to use depending on the situation or groups involved, from HR to unions to operations.”
--Diane Mongrain, senior consultant technical training and development, Alcan International Limited

“If you are a performance improvement or instructional design specialist, read and use this toolkit.”
--James A. Pershing, professor, instructional systems technology, Indiana University

“Now we have no excuses! This toolkit puts FEA and ROI tools at our fingertips. It’s practical, easy-to-use, and comprehensive. Bravo!”
--Darryl Sink, president, Darryl Sink & Associates

“Unique blending of best practices and science for the work that human performance improvement practitioners are now being asked to do – namely, ‘show me what you are going to do and what that is worth to the business.’”
--Daniel Blair, human performance consultant, Hewlett Packard Company

“Stolovitch and Keeps deliver with an easy-to-use methodology for sizing and justifying learning and performance support projects.”
--Jeff Wheelock, engineering services manager, Sun Education