Pfeiffer :: Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals

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Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals

David B. Lipsky, Ronald L. Seeber, Richard Fincher

ISBN: 978-0-7879-6434-4

Hardcover

432 pages

April 2003

US $64.00

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David B. Lipsky is professor and director of the Institute on Conflict Resolution, School of Industrial and Labor Relations at Cornell University.

Ronald L. Seeber is associate professor and associate dean of the School of Industrial and Labor Relations at Cornell University and executive director of the Institute on Conflict Resolution.

Richard D. Fincher is an arbitrator, mediator, attorney, and managing partner of Workplace Conflict Resolutions in Phoenix, Arizona.

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