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Home > Professional Development Books > Leadership Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation Michael D. Johnson, Anders Gustafsson ISBN: 978-0-7879-6156-5 Hardcover 208 pages Other Available Formats: E-Book  If you are an instructor, you may request an evaluation copy for this title. Price: US $32.95 Description Table of Contents Author Information Reviews “…a very useful book…” (Managing Service Quality, June 2004)   Printer-ready version of this page     E-mail a friend about this product Of Related Interest: Other Titles by These Authors: Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation (E-Book) Other Leadership Titles: Leader to Leader (LTL), Volume 23, Winter 2001 (Paperback) by Frances Hesselbein Selling Social Change (Without Selling Out): Earned Income Strategies for Nonprofits (Paperback) by Andy Robinson Leader to Leader (LTL), Volume 24 , Spring 2002 (Paperback) by Frances Hesselbein

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