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Home > Professional Development Books > Conflict Resolution > The Conflict Resolution Training Program: Leader's Manual
The Conflict Resolution Training Program: Leader's Manual (0787960772) cover image

The Conflict Resolution Training Program: Leader's Manual

ISBN: 978-0-7879-6077-3
320 pages
January 2002
US $55.00 Add to Cart

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Excerpt 1: (PDF)
Author Information
The Conflict Resolution Training Program Leader's Manual offers a step-by-step approach for teaching dispute resolution techniques to both new and seasoned negotiators, mediators, and arbitrators. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for teaching the skills needed to resolve conflicts. Trainers can select the sections of the flexible program that best meet their specific objectives and goals.
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by Jeffrey P. Kahn, M.D. (Editor), Alan M. Langlieb, M.D., M.B.A. (Editor), Marcia Kraft Goin, M.D., Ph.D. (Foreword by)