Ancella B. Livers is a manager of Individual Leadership Development for
the Center for Creative Leadership (CCL). In this role, she manages and trains in several programs and designs and delivers custom programs for clients in public, private, and non-profit sectors. Livers, a former business journalist, is a certified executive coach and feedback specialist who has published and presented widely on the role of race in the workplace.

Keith A. Caver is the director of Client and Assessment Services for CCL, where he is responsible for client-management and assessment processing activities. Caver is a core trainer for several CCL programs, delivers numerous client-specific programs, and is a presenter on leadership issues ranging from diversity to change management. He is a former U.S. Air Force officer and a certified executive coach and feedback specialist.

The Center for Creative Leadership (CCLR) is an international, nonprofit educational institution whose mission is to advance the understanding, practice, and development of leadership for the benefit of society worldwide. Based in Greensboro, North Carolina, CCL conducts research, produces publications and assessment tools, and offers a variety of educational programs. For the second consecutive time, CCL was ranked number one for Leadership in the Executive Education Special Report in BusinessWeek magazine and was ranked seventh overall among the top international providers of non-degree executive education programs in the 2002 Financial Times survey. For more information, visit CCL's Web site at www.ccl.org.