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I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation

Barbara G. Madonik

ISBN: 978-0-7879-5709-4

Hardcover

320 pages

October 2001

US $40.00

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Barbara G. Madonik is president of Unicom Communication Consultants Inc., a firm specializing in communication consulting and training, and dispute investigation and resolution services. She can be contacted at barbara.madonik@utoronto.ca

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