Foreword.

David Campbell.

Preface.

The Contributors.

PART I: THE METHODOLOGY OF MULTISOURCE FEEDBACK.

Introduction-A Multisource Feedback Process Model David W. Bracken, Carol W. Timmreck And Allan H. Church.

History and Development of Multisource Feedback as a Methodology Jerry W. Hedge, Walter C. Borman, and Scott A. Birkeland.

Readiness for Multisource Feedback Ann J. Ewen and Mark R. Edwards.

Linking Multisource Feedback Content With Organizational Needs Walter W. Tornow and Carol Paradise Tornow.

Selecting a Multisource Feedback Instrument Ellen Van Velsor and Jean Brittain Leslie.

Instrumentation Design Steven G. Rogelberg and Janine Waclawski.

Rater Selection: Sources of Feedback James L. Farr and Daniel A. Newman.

Improving the Quality of Multisource Rater Performance David Antonioni and David J. Woehr.

Reliability, Validity and Meaningfulness of Multisource Ratings Kevin R. Murphy, Jeanette N. Cleveland, and Carolyn J. Mohler.

Working with a Vendor for a Successful Project Carol W. Timmreck and Tom Wentworth.

Web Technologies for Administering Multisource Feedback Programs Lynn Summers.

Multisource Feedback Reports: Content, Formats And Levels Of Analysis Anthony T. Dalessio and Nicholas L. Vasilopoulos.

Understanding Agreement in Multisource Feedback Francis J. Yammarino and Leanne E. Atwater.

Tools and Resources for Helping People Move Forward Following Multisource Feedback David B. Peterson, Mary Dee Hicks, and Jeffrey D. Stoner.

How do Users React to Multisource Feedback? Mark R. Edwards, Ann J. Ewen, and Kiran Vendantam.

Measuring the Impact of Multisource Feedback James W. Smither and Alan G. Walker.

SECTION II: APPLICATIONS OF MULTISOURCE FEEDBACK.

Multisource Feedback for Executive Development Marshall Goldsmith and Brian O. Underhill.

Multisource Feedback for Teams Glenn Hallam.

Multisource Feedback for Organization Development and Change Allan H. Church, Janine Waclawski, and W. Warner Burke.

Performance Management and Decision Making Richard Lepsinger and Anntoinette D. Lucia.

Multisource Feedback for Personnel Decisions John W. Fleenor and Stephane Brutus.

A Model for Behavior Change Maxine A. Dalton and George P. Hollenbeck.

The Great Debate: Should Multisource Feedback Be Used For Administration or Development Only? Manuel London.

SECTION III: SYSTEMS FORCES IN MULTISOURCE FEEDBACK.

Introducing And Sustaining Multisource Feedback In Sears Victoria B. Crawshaw, Sally F. Hartmann and Alicia J. Winckler.

Evolution of Multisource Feedback in a Dynamic Environment Robert A. Jako.

Organizational Integration Michael M. Harris and Laura Heft.

Cross-cultural issues in Multisource Feedback Stephane Brutus, Jean Leslie, and Dana McDonald-Mann.

Legal and Ethical Issues in Multisource Feedback H. John Bernardin and Catherine L. Tyler.

Confronting Barriers to Successful Implementation of Multisource Feedback David A. Waldman and Leanne E. Atwater.

Success And Sustainability-A Systems View Of Multisource Feedback David W. Bracken and Carol W. Timmreck.

APPENDIX.

Guidelines for Multisource Feedback When Used for Decision Making David W. Bracken and Carol W. Timmreck.

Name Index.

Subject Index.