Pfeiffer :: Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations

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Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations

Bob Pike, CSP, CPAE, Dave Arch

ISBN: 978-0-7879-1116-4

Paperback

128 pages

October 1997

US $40.00

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	Table of Contents

Author Information

Introduction.

What (or Who) Is a Difficult Participant?

The Latecomer.

The Preoccupied.

Cell Phones and Beepers.

The Prisoner.

The Introvert.

The Elder.

The Domineering.

The Know-It-All.

The Skeptic.

The Socializer.

The Apple Polisher.

The Bored.

The Confused.

The Unqualified.

The Sleeper.

The Substance Abuser.

Concluding Thoughts.

Recommended Readings.

Appendix.

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