Introduction.

CHAPTER 1. Imperatives of Metrics.

CHAPTER 2. A Path to Alignment.

CHAPTER 3. Supporting Human Capital Decision Making.

CHAPTER 4.   Employee Assets and Contribution.

CHAPTER 5.   Employee Contribution to Risk.

CHAPTER 6.   The Employee Lifecycle—A Metrics Roadmap from the C-Level

CHAPTER 7.   Missions, Objectives, and Metrics.

CHAPTER 8.  Measuring Staffing—A Better Approach  to Hiring Metrics

CHAPTER 9.   Beyond Hiring—Metrics for Employee Development and Retention

CHAPTER 10.  Succession Planning and Internal Mobility.

CHAPTER 11.   Current Measurement Practices—Lessons from the Field

CHAPTER 12.   Case Studies—Metrics in Action.

CHAPTER 13.   Human Capital and Organizational Performance

CHAPTER 14.   HR Outsourcing and Metrics.

CHAPTER 15.   A Practical Guide to Building Your Ultimate Dashboard

Conclusion.

References.

About the Contributing Authors.

Index.