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Customer Relationship Management: A Strategic Imperative in the World of e-Business
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Customer Relationship Management: A Strategic Imperative in the World of e-Business
Stanley A. Brown
(Editor)
ISBN: 978-0-471-64409-5
Hardcover
376 pages
May 2000
US $45.95
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Of Related Interest:
Other Titles by This Author:
Performance Driven CRM: How to Make Your Customer Relationship Management Vision a Reality (Hardcover)
by Stanley A. Brown, Moosha Gulycz
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