My Account Shopping Cart Help Contact Us By Keyword By Title By Author By ISBN By ISSN

Training Packages & Assessments Professional Development Books Activities, Games & Exercises

Career Development Coaching & Mentoring Communication & Presentation Conflict Resolution Consulting Diversity e-Learning Emotional Intelligence Facilitation Human Resources Leadership Management OD & Strategic Planning Teams & Collaboration Training & Development

Home > Professional Development Books > OD & Strategic Planning Customer Relationship Management: A Strategic Imperative in the World of e-Business Stanley A. Brown (Editor) ISBN: 978-0-471-64409-5 Hardcover 376 pages  If you are an instructor, you may request an evaluation copy for this title. Price: US $45.95 Description Table of Contents Author Information Related Websites Customer Relationship Management: A Strategic Imperative in the World of e-Business Visit our related website   Printer-ready version of this page     E-mail a friend about this product Of Related Interest: Other Titles by This Author: Performance Driven CRM: How to Make Your Customer Relationship Management Vision a Reality (Hardcover) Other OD & Strategic Planning Titles: Culture.com: Building Corporate Culture in the Connected Workplace (Hardcover) by Peg Neuhauser, Ray Bender, Kirk Stromberg Organizational Behavior, 9th Edition (Hardcover) by John R. Schermerhorn, Jr., Dr. James G. Hunt, Dr. Richard N. Osborn Managing Business Change For Dummies (Paperback) by Beth L. Evard, Craig A. Gipple

	About Pfeiffer  |  Special Offers  |  Join Mailing List  |  Join E-Mail List  |  Quick Order  |  RSS Feeds Copyright © 2000-2008 by John Wiley & Sons, Inc. or related companies. All rights reserved. Please read our Privacy Policy.