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OD & Strategic Planning
Customer Relationship Management: A Strategic Imperative in the World of e-Business
Stanley A. Brown (Editor)
ISBN: 978-0-471-64409-5
Hardcover
376 pages
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Price: US $45.95
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Of Related Interest:
Other Titles by This Author:
Performance Driven CRM: How to Make Your Customer Relationship Management Vision a Reality (Hardcover)
Other OD & Strategic Planning Titles:
Culture.com: Building Corporate Culture in the Connected Workplace (Hardcover)
by Peg Neuhauser, Ray Bender, Kirk Stromberg
Organizational Behavior, 9th Edition (Hardcover)
by John R. Schermerhorn, Jr., Dr. James G. Hunt, Dr. Richard N. Osborn
Managing Business Change For Dummies (Paperback)
by Beth L. Evard, Craig A. Gipple
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