About the Author.
Preface.
Introduction: How to Get the Most out of this Workbook.
Leading Group Discussions: A Primer.
Benchmarking Your Organization: A Baseline Self-Assessment Tool.
The Mission Is the Reason.
A Businesslike Board of Directors.
Managing Your People.
The Wired Not-for-Profit.
Creating the Social Entrepreneur.
Developing a Bias for Marketing.
Financial Empowerment.
A Vision for the Future.
Controls That Set You Free.
About the CD-ROM.
Index.