Setting the Stage.
Designing and Using the Master Match Matrix (TM).
Structuring the Interview.
The Primary Tool of the Interview: Questioning.
Listening Visually: Body-Language Cues in the Interview.
Additional Tools and Techniques.
Interviewing for Personality Fit.
What's Legal and What's Not.
The Quagmire of Reference Checking, Negligent Hiring, Employer Liability, and Termination.
Appendices.
Index.