What Makes an Organization Successful?: The Role of Culture and Competence.

The Building Blocks of Culture: Behavioral Competencies.

Using Competencies to Analyze and Change Your Culture.

The Role of Leadership.

The Changing Role of Human Resources in Building a High Performance Organization.

Using Vision and Corporate Philosophy to Create a Culture of Competence.

Using Vision for Individual Competency Development.

How to Use Competencies to Transform Your Culture.

Developing Competency Models.

Using Competency-Based Selection in the Ideal Hiring Process.

Using Competencies to Hire and Retain a High Performance Workforce.

Developing Your Employees: Competency-Based Performance Development.

Using Technology to Change Corporate Culture.

Putting It All Together.

Bibliography.

Index.