Preface.

Acknowledgments.

Part 1: Audience-Focused Preparation.

1. Knowing Your Audience and Purpose.

2. A Universal Presentation Structure.

3. The RAMP Formula for Effective Introductions.

4. The Body.

5. The Summary.

6. Preparing Effective Visuals.

7. Notes, Rehearsing, and Handouts.

8. The Magic of Connection.

9. The Winning Attitude.

10. Connecting Through Body Talk.

11. Connecting Through Voice and Language.

12. Staying in Touch Through Eye Contact.

13. Handling Notes.

14. Handling Visuals.

15. Handling Questions.

16. Dealing with Unpleasant Surprises.

17. Moderating a Conference Session.

Part 2: Making the Most of Presentation Technology.

18. Making the Transition to Electronic Slide Shows.

19. Using Presentation Software Intelligently.

20. Practicing and Delivering Slide Shows.

21. Web Presentations and Web Meetings.

Appendix A: Sample Annotated Presentation Structure.

Appendix B: Procedure and Worksheet for Analyzing Audience and Purpose.

Appendix C: General Presentation Outline Form.

Appendix D: Specific Outlines for Common Presentation Types.

Appendix E: Checklist for Presentations.

Solutions to Exercises.

Index.