Foreword.

Acknowledgments.

Chapter 1: Exploring the New Enterprise Model.

Chapter 2: Understanding the External Business Environment.

Chapter 3: Leading the Enterprise.

Chapter 4: Creating Strategic Alignment.

Chapter 5: Rethinking Business Processes.

Chapter 6: Setting Goals and Measuring Progress.

Chapter 7: Reframing Culture.

Chapter 8: Managing Human Capabilities.

Chapter 9: Leveraging Information and Knowledge.

Chapter 10: Putting Organization Structure in Its Place.

Chapter 11: Resolving Business Issues.

Chapter 12: Putting It All Together.

Index.