RONALD M. SHAPIRO, Esq., is founder of the Shapiro Negotiations Institute, a negotiations seminar and consulting firm. He is known as "one of baseball's most respected agent-attorneys" (USA Today) and is one of the nation's premier motivational speakers and negotiations experts.
MARK A. JANKOWSKI, Esq., is cofounder of the Shapiro Negotiations Institute. He has lectured on negotiating and dispute resolution at Johns Hopkins University and the Wharton School of Business.
JAMES DALE is a writer whose works include books, television, film, marketing, and advertising.