Introduction: The Dawning of a New Era: Internet, Knowledge and Collaboration.

Chapter One: The Impact of the Internet on Business: The Need for Collaboration.

Chapter Two: What Is a Collaborative Organization?

Chapter Three: The Treatment of Collaboration in the Knowledge Management Literature: The Missing Link?

Chapter Four: The Five Collaborative Messages of the Internet, a Medium for and a Model of Collaboration.

Chapter Five: Three Psychologival Dimensions of Collaboration: Cognition, Emotional Intelligence and Motivation.

Chapter Six: Practical Steps in Building the Collaborative Organization.

Chapter Seven: The Collaboration Quotient (CQ): Measuring the Collaborative Capacity of an Organization and Its Personnel.

Chapter Eight: The Logan-Stokes Collaborative Knowledge Network (LSCKN).

Appendix 1: Internet as a Marketing and Sales Tool: Further Considerations.

Appendix 2: Five Economic Eras: Further Considerations.

Appendix 3: Contributions from Our Collaborative Partners on Collaboration.

Appendix 4: Descriptions of the Software and Consulting Companies Whose Case Studies Were Used.

Bibliography.

Index.