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Home > Professional Development Books > Management Performance Driven CRM: How to Make Your Customer Relationship Management Vision a Reality Stanley A. Brown, Moosha Gulycz ISBN: 978-0-470-83161-8 Hardcover 320 pages  If you are an instructor, you may request an evaluation copy for this title. Price: US $44.95 Description Table of Contents Author Information Reviews " a practical guide through the CRM minefield for anyone committed to delivering improved relationships " (Marketing, 24 October 2002)   Printer-ready version of this page     E-mail a friend about this product Of Related Interest: Other Titles by These Authors: Customer Relationship Management: A Strategic Imperative in the World of e-Business (Hardcover) Other Management Titles: Power Up: Transforming Organizations Through Shared Leadership (Hardcover) by David L. Bradford, Allan R. Cohen Getting Started in Project Management (Paperback) by Paula Martin, Karen Tate How to Be an Effective Trainer: Skills for Managers and New Trainers, 3rd Edition (Paperback) by Brian L. Delahaye, Barry J. Smith

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