Preface.

Introduction.

Purpose.

Audience.

The Organization of This Book.

How to Use This Book.

PART ONE: Leadership Across Differences Framework.

Societal Landscape.

Organizational Context.

Spillover.

Faultlines.

Triggering Event.

Leadership Practices.

Increased Direction, Alignment, and Commitment.

Organizational Outcomes.

PART TWO: Cases.

Case 1: Race and Respect.

Case 2: Water Crises.

Case 3: Floating Holidays.

Case 4: Not My Weekend.

Case 5: It's Their Fault.

Case 6: The Scent of Difference.

Case 7: Not Catching On.

Case 8: Glass Ceiling at Big Boy Toys.

Case 9: Super Drugs.

Case 10: The Right to Be Pregnant.

Case 11: Local Bombing.

Case 12: Benefits Battle.

Case 13 Francois' Dilemma.

PART THREE: Perspectives.

ONE Social Identity: Understanding the In-Group/Out-Group Group Phenomenon (Stella M. Nkomo).

TWO Triggers of Social Identity Conflict (Marian N. Ruderman and Donna Chrobot-Mason)

THREE Organizational Faultlines (Astrid C. Homan and Karen A. Jehn)

FOUR Leadership Practices Across Social Identity Groups (Marian N. Ruderman, Sarah Glover, Donna Chrobot-Mason, and Chris Ernst)

FIVE Cultural Values (Shalom Schwartz).

SIX Approaches to Difference: Allophilia and Xenophobia (Todd L. Pittinsky)

SEVEN Cultural Intelligence: A Pathway for Leading in a Rapidly Globalizing World (Linn Van Dyne, Soon Ang, and David Livermore).

EIGHT Social Justice and Dignity (Philomena Essed).

NINE Miasma: The Dynamics of Difference (Ancella B. Livers and Robert F. Solomon, Jr.)

TEN Leading Across Cultural Groups: Implications of Self-Concept (Dharm P.S. Bhawuk and Vijayan P. Munusamy).

ELEVEN Leader Values and Authenticity (Todd J. Weber).

TWELVE Leading Through Paradox (Jeffrey Yip).

PART FOUR Exercises.

Exercise 1: Mapping Your Social Identities.

Exercise 2: Your Experience with Triggers.

Exercise 3: Identifying Faultlines.

Exercise 4: Cultural Values.

Exercise 5: Approaches to Difference.

Exercise 6: Cultural Intelligence (CQ).

Exercise 7: Your Leadership Practices.

Exercise 8: Examining Your Leadership Networks.

Exercise 9: Taking a New Perspective.

Glossary.

Recommended Reading/Resources.

References.

About the Contributors.

About the Editors.