Acknowledgments.

Introduction.

SECTION 1: e-LEARNING STRATEGY AND MANAGEMENT.

Chapter 1: If You Only Look Under the Street Lamps . . . or Nine e-Learning Myths (Lance Dublin).

Chapter 2. High Attrition Rates in e-Learning: Challenges, Predictors, and Solutions (Margaret Martinez).

Chapter 3. Learning Measurement: It's Not How Much You Train, But How Well (Jeffrey Berk).

Chapter 4. The XML e-Learning Revolution: Is Your Production Model Holding You Back (Doug Wallace and Anthony Levinson).

Chapter 5. Integration of e-Learning and Knowledge Management (Desiree Tryloff and Victoria Bowen).

Chapter 6. The Design Document: Your Blueprint for e-Learning Standards and Consistency (Monique Donahue).

Chapter 7. Steps to Creating a Content Strategy for Your Organization (Ellen Wagner).

SECTION 2: CAPTURING SKILL AND KNOWLEDGE.

Chapter 8. Back to the Basics: Revisiting Great Training on Behalf of Great e-Learning (Allison Rossett).

Chapter 9. Evolution of an e-Learning Developers Guide: Documenting Decisions and Intentions (Mike Dickinson).

Chapter 10. Evolution of an e-Learning Developers Guide: Instructional Design and Project Management (Mike Dickinson).

Chapter 11. Using Microsoft Word for Rapid Storyboard Development: Efficient Production of Professional e-Learning Storyboards (Cynthia Holmes-Radner).

Chapter 12. The New Frontier of Learning Object Design (Ellen Wagner).

Chapter 13. Avoiding Assessment Mistakes That Compromise Competence and Quality (Patti Shank).

Chapter 14. Templates, Reusability, Future-Proofing, and the Technology Side of Rapid e-Learning (Kendrick Abell).

Chapter 15. A Team of One: Rapid e-Learning Environment at Break-Neck Speed (Stephanie R. Sanford).

SECTION 3: FACILITATING SKILL AND KNOWLEDGE TRANSFER.

Chapter 16. Six Principles of Effective e-Learning: What Works and Why (Ruth Clark).

Chapter 17. Bridging the Formal-Informal Gap: Blended Learning Evolves (Clive Shepherd).

Chapter 18. Behind the Screens: A Look at The eLearning Guild's Online Forum Series (Karen Hyder).

Chapter 19. Fast Track Your e-Learning Video Development: Targeting Production Needs Analysis (Laura Levy).

Chapter 20. Simulations and Games: Revisiting Their Strategic Value (Allison Rossett).

Chapter 21. Be Constructive: Blogs, Podcasts, and Wikis as Constructivist Learning Tools (Joyce Seitzinger).

Chapter 22. Using Radio Production Techniques to Improve Synchronous Communication (Marc Gamble).

Index.

About the Editor.

Pfeiffer Publication Guide.