Ryan Watkins is an associate professor with the George Washington University in Washington, DC. He teaches and does research on needs assessment, system analysis and design, instructional design, and distance education. Ryan is the author of 75 E-learning Activities and co-author of Strategic Planning for Success (Pfeiffer), as well as five other books, including Performance by Design, and the E-learning Companion. Ryan is an active member of ISPI and frequent contributor to its journals.

Doug Leigh is an associate professor of education with Pepperdine University's Graduate School of Education and Psychology. His current research, publication, and consulting interests involve cause analysis, organizational trust, leadership visions, and dispute resolution. Doug is co-author of Strategic Planning for Success and Useful Educational Results, a two-time chair of the American Evaluation Association's needs assessment topic interest group, and past editor-in-chief of the ISPI's journal, Performance Improvement.

For more on Ryan and Doug's work, including podcasts with contributing authors to the handbook, visit www.needsassessment.org.