Introduction.

Chapter 1. The Purpose and Uses of 360-Degree Feedback.

Chapter 2. Implementing a 360-Degree Feedback Process.

Chapter 3. Delivering Feedback.

Chapter 4. Ensuring 360-Degree Feedback Success.

Chapter 5. Current Issues and Future Directions for 360-Degree Feedback.

Appendix A. Sample Presentation for Orientation Session.

Appendix B: Glossary of 360-Degree Feedback Terms.

References.

Recommended Resources.

About the Authors.