PREFACE.

ACKNOWLEDGEMENTS.

INTRODUCTION.

PART 1 HOW TO COACH.

1 Peak Coaching Model Pt 1 — Potential & Interference.

2 Peak Coaching Model Pt 2 — Performance, Learning & Enjoyment.

3 Peak Coaching Model Pt 3 — Coaching & Communication.

4 Peak Coaching Model Pt 4 — The Coaching ARROW.

5 The Model In Practice.

PART 2 HOW TO APPLY COACHING.

Introduction.

6 Sales.

7 Presentations.

8 Personal Organisation.

9 Performance Review.

10 Career Development.

PART 3 HOW TO IMPLEMENT COACHING.

Introduction.

11 Towards a Coaching Culture.

12 Implementing a Coaching Programme.

13 Evaluating the Programme.

14 Making the Business Case for Coaching.

EPILOGUE.

REFERENCES.

INDEX.